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  • Help and Support Center

    Open: Response Times 2-12 hours. This is our private one-to-one help and support area available to all Dreamers.

    Staff will typically respond within twenty-four hours, except during holiday times, although we will try to respond as quickly as possible. Alternatively you can send us a message via our Contact Us form; or send an EcchiText to any one of our staff via the mail icon in this link. You may also want to check our Frequently Asked Questions (FAQ) to see if your question has already been answered.

    We've made this as easy as possible for you to use; so don't hesitate to use it. We're happy to help as always.

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    Our Help and Support Centre is only availible to people who are logged in. If you are unable to please use the contact us button below.

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