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    Deleting/Deactivating/Reactivating your Account


    Wolfie

    Firstly there's a difference between Deleting and Deactivating an account. Deactivating an account means you can come back at any time and re-activate your account, deleting your account will mean you will need to create a new account when you want to register. There are a few caveats though, for example deleting an account is an option open to new members who have never posted anything before, even then there is a grace period of 14 days (in which you can change your mind), once the timer runs out, the account will be completely deleted, as if you never registered. 

    If you have posted, made a status, replied to a status, commented on something or uploaded a picture; then only option available to you is to "Deactivate" your account, you should not receive any more emails or notifications from EcchiDreams whilst your account is deactivated, however because it's not deleted you can re-activate your account whenever you like.

    Difficulty: Not difficult.
    Tutorial Format: Text
    Steps Required: 5-6 for Deleting/Deactivating Accounts, 2 for reactivating accounts.

    Deactivation:

    Step One.
    First you'll want to go to your account settings, by clicking/tapping on your username at the top of the screen, between your avatar and "+ Create", when you see the drop down menu select account settings. 

    Step Two. 
    Under "Other Settings" on the same tab click/tap "Deactivate My Account"

    deactivate-account.jpg.4c79696cda9cddcb5

    Step Three.
    If you have zero content submitted to EcchiDreams you can choose between 'Deactivate Account' or 'Delete Account', if you have content on EcchiDreams you shouldn't see the option to delete the account. In this case we are going to deactivate the account. 

    deactivate-account1.thumb.jpg.e21c0a4efb

    Step Four.
    Read this screen carefully, as the actual version may have text that reads differently from the screenshot. Once you've read it side the button below that confirms you've read it and click/tap 'Deactivate my Account' to begin the security requests. 

    deactivate-account2.thumb.jpg.916b3f5170

    Step Five.
    You will be presented with a lightbox that asks you to put in your password. If you can confirm that you're on: domain.jpg.ffd3f0f5afbbc11cb751835d1d876 because if you're not - You're not on EcchiDreams. Once you've verified you're the account holder, you can choose to add an optional reason as to why you'd like to disable your account, but as it's your business and not ours. You can ignore it and click/tap 'Submit and process request'.

    deactivate-account3.thumb.jpg.797dc31621

    If you are presented with this roadblock - it means we'd like to take a second form of authorisation from you first:

    deactivate-account4.jpg.3c824570928863ff

    Step Six (If Roadblocked).
    If you are roadblocked just load the email client up, find the email (Always do_not_reply@ecchidreams.com via (something).mandrillapp.com)

    deactivate-account5.thumb.jpg.a4f88074cb

    Delete Account:

    Step One.
    First you'll want to go to your account settings, by clicking/tapping on your username at the top of the screen, between your avatar and "+ Create", when you see the drop down menu select account settings. 

    Step Two. 
    Under "Other Settings" on the same tab click/tap "Deactivate My Account"

    deactivate-account.jpg.4c79696cda9cddcb5

    Step Three.
    If you have zero content submitted to EcchiDreams you can choose between 'Deactivate Account' or 'Delete Account', if you have content on EcchiDreams you shouldn't see the option to delete the account. In this case we are going to delete the account. 

    deactivate-account1.thumb.jpg.e21c0a4efb

    Step Four.
    Read this screen carefully, as the actual version may have text that reads differently from the screenshot. Once you've read it side the button below that confirms you've read it and click/tap 'Deactivate my Account' to begin the security requests. 

    delete-account1.thumb.jpg.7840d6dcf8a536

    Step Five.
    You will be presented with a lightbox that asks you to put in your password. If you can confirm that you're on: domain.jpg.ffd3f0f5afbbc11cb751835d1d876 because if you're not - You're not on EcchiDreams. Once you've verified you're the account holder, you can choose to add an optional reason as to why you'd like to delete your account, but again as it's your business and not ours. You can ignore it and click/tap 'Submit and process request'.

    delete-account2.thumb.jpg.eca2b5841d6923

    If you are presented with this roadblock - it means we'd like to take a second form of authorisation from you first:

    delete-account3.jpg.54a0a922e01991fbca13

    Step Six (If Roadblocked).
    If you are roadblocked just load the email client up, find the email (Always do_not_reply@ecchidreams.com via (something).mandrillapp.com)

    delete-account4.thumb.jpg.396eba8a868112

    After this is submitted it will go through manual review (To make sure the account is eligible for deletion, and because things like this by Policy go through manual review, now). 

    delete-account5.jpg.8d7968642181777f57c5

    After it's approved you'll see, you will not need to do anything further, unless you want to abort deletion:

    delete-account6.jpg.f4e8ea16edbcccd173a9

    When the 13/14 days are up you'll see this email, the final one from EcchiDreams unless you register again confirming that this has been done for you: 

    delete-account7.thumb.jpg.f754a936fcc5e4

    Reactivate Account:

    Step One.
    Goto: domain.jpg.ffd3f0f5afbbc11cb751835d1d876

    Step Two.
    If you're not logged in, log in, once you are logged in if you weren't already, you'll see this:

    reactivate-account1.jpg.a6c97aa7da1b8312

    Just click "Reactivate My Account" and it's done. 

    Edited by Wolfie

    • Like 1
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